Software Disclaimer

1. Purpose of This Disclaimer

This Software Disclaimer applies to software-related services, code, modules, documentation, workflow designs, API integrations, technical recommendations, automation logic, rule-processing structures, prototypes, and related deliverables provided by TaxPilotra.

TaxPilotra develops and supports automated tax systems and related technical workflows. Software deliverables are intended to support business operations, but they require proper testing, validation, maintenance, and professional review before production reliance.

2. No Error-Free Guarantee

Software is complex and may contain errors, bugs, limitations, incompatibilities, or unexpected behavior. TaxPilotra does not guarantee that any software, module, API integration, calculation workflow, or rule engine will be uninterrupted, error-free, immune from failure, or compatible with every current or future platform.

3. Testing Requirement

Clients are responsible for testing all deliverables before production use. Testing should include ordinary transactions, edge cases, exceptions, unusual data, invalid inputs, jurisdiction changes, exemption scenarios, API failures, timeout behavior, and reconciliation against approved expected results.

Production deployment should occur only after the client confirms that the deliverable satisfies the agreed requirements and has been reviewed by appropriate technical, finance, and tax stakeholders.

4. Dependency on Client Data

Software outputs depend on the accuracy, completeness, structure, and reliability of client-provided data. Incorrect, incomplete, outdated, inconsistent, duplicated, or poorly formatted data may produce incorrect outputs.

TaxPilotra is not responsible for inaccurate results caused by incorrect source data, unauthorized data changes, client-side configuration errors, unapproved rule edits, or incomplete business requirements.

5. Third-Party Platforms

Deliverables may depend on third-party systems, APIs, databases, hosting environments, tax data providers, payment systems, billing tools, ERP platforms, cloud providers, or internal client software. TaxPilotra does not control third-party availability, documentation, rate limits, security practices, pricing, version changes, or data accuracy.

A third-party update may require additional configuration, code changes, testing, or support. Unless a separate written support agreement applies, such additional work may require additional fees.

6. Security Limitations

TaxPilotra may recommend reasonable security practices, but no software system is completely secure. Clients remain responsible for access control, user permissions, credential management, hosting security, backups, monitoring, incident response, and internal security policies.

7. Maintenance and Updates

Automated tax systems may require maintenance due to tax rule changes, business model changes, platform updates, API changes, data structure changes, new jurisdictions, new products, or changes in internal workflows.

Unless ongoing support is included in a written agreement, TaxPilotra is not responsible for future maintenance, monitoring, updates, patches, or compatibility work after delivery.

8. No Production Reliance Without Approval

Clients should not rely on any software deliverable in a production environment until it has been reviewed, tested, accepted, and approved by the client. TaxPilotra may assist with implementation, but final production approval belongs to the client.

9. Limitation of Liability

To the fullest extent permitted by law, TaxPilotra is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from software use, including lost revenue, lost profits, business interruption, data loss, tax penalties, inaccurate calculations, failed integrations, downtime, or security incidents.